Light Commercial

The same design rigour, bespoke user patterns

A school with multiple buildings, a guest house, a village hall all use heating and hot water very differently to a home, and very differently to each other. We design heat pump systems for small business and public buildings across the South West: sized properly, built to keep running through the hours specific to the users and backed by a service team that understands commercial premises need to limit unplanned downtime.

Light Commercial specialists
Since 2009

Technology
Ground and air source

Certification
MCS | RECC 

We specify
Maxa & Ecoforest

Why This is Different

Users of light commercial buildings have different usage patterns to a home

Commercial and public buildings tend to have heating patterns a domestic system was never designed around: a hall that’s empty most of the day and full for two hours, a kitchen running hot appliances alongside space heating, a building that needs to be warm for the public from a fixed opening time, not whenever it happens to reach temperature. Get the sizing or the controls wrong here and the failure isn’t a slightly cool room, it’s a closed library or hotel that can’t open on time.

We size and design light commercial systems against the building’s actual usage pattern, not a scaled-up version of a domestic calculation, and we back every installation with the same lifetime servicing model we run for residential customers. 

What we design and install

Sized against how the building's actually used.

Air source heat pumps

The most common commercial route, sized against the building’s actual heat demand and occupancy pattern.

Ground source heat pumps

Where land allows, particularly strong for buildings with consistent, predictable heating demand.

Zoned controls

So a building that’s only partly occupied for much of the day isn’t heated as though every room’s in use.

Solar PV and battery storage

Reducing what’s drawn from the grid during opening hours.

Hot water

Designed around commercial demand patterns, not domestic assumptions.

Servicing, diagnostics & repair

Ongoing cover for heat pump and air conditioning systems, whoever installed them originally.

Built Around How The Building Get Used

Three things our commercial installs consider.

Occupancy-led sizing

A school open Monday to Friday has a completely different heating profile to a village hall open intermittently all week. We design against the real pattern of use and schedule installation and annual service work during downtime to minimise disruption.

Continuity matters more

A school, village hall or an office can't simply wait for a repair the way a household sometimes can. Our servicing model is built around minimising downtime and we prioritise support to buildings with lots of users.

One system, one contact

Heating, hot water, solar and controls specified together, installed by our own in-house team, not co-ordinated between separate contractors.

The Investment

Funding for small non-domestic buildings.

The Boiler Upgrade Scheme extends to small non-domestic buildings, not just homes, up to a total heat demand of 45kW, 70kW in cascade or 300kW where a shared ground loop is used, which can apply to installations for some village halls, churches, factories and guest houses. Every application is bespoke and we will help guide you through the information that is required for assessment by Ofgem.

Larger public buildings that exceed that threshold have separate routes worth exploring, such as the Public Sector Decarbonisation Scheme for schools and other public sector premises. 

£7,500

Boiler Upgrade Scheme grant — towards an air or ground source heat pump, plus 0% VAT on qualifying work until 31st March 2027.

Ongoing Care

Already have a system installed? We can take on the servicing.

Whether it was installed by us or by someone else, we service, diagnose and repair heat pumps across the South West. If your heating or air conditioning is due a service, underperforming or needs a repair, our service team can take it on, whoever fitted it originally.

Annual servicing keeps performance where it should be and catches small issues before they become expensive ones. If your system is underperforming, our diagnostic service will find out why.

Servicing

Annual servicing to keep warranties valid and the system running at the efficiency it was designed for.

Diagnostics

Something not performing as it should? We’ll identify what’s actually wrong before recommending any work.

Repair

Parts and labour repairs, including systems installed by other companies.

We maintain most major brands, including:
Ecoforest · Maxa · Kensa · Volta · Mitsubishi · Vaillant · Viessmann · Daikin · Samsung · Clivet · IDM

Questions

Frequently asked questions.

Is our building too big or too small to count as "light commercial"?

Each application for light commercial is handled by Ofgem on a bespoke basis.  The property must be non-domestic and be replacing an existing fossil fuel heating system.  Individual systems must have a maximum capacity of 45kW.  A combined heat pump system of a maximum of 70kW and shared ground loop limit of 300kW.  Once we have captured the heat calculations we can support the application process if we think you are eligible.

Yes, and it should be designed specifically around that pattern rather than heated as though occupied all day. Zoned controls and proper sizing against actual usage hours are central to getting a commercial installation right.

Our service team covers diagnostics and repair for heat pump and air conditioning systems, including ones we didn’t originally install. For a commercial building, minimising the time you’re without heating is treated as seriously as the installation itself.

Regularly. Schools, village halls and community buildings often have a committee, trust, or facilities manager involved rather than a single decision-maker, and we’re used to working through that process rather than expecting a single point of contact.

It depends on land availability, not the building’s use. A pub or school with enough garden or grounds can suit ground source as well as a large house can. Where land’s limited, air source is usually the more practical route.

4.7

★★★★⯪

Based on 210+ reviews on Trustpilot

The First Step

Tell us what the building actually is.

A barn, a church, a mansion mid-conversion, or something that doesn’t fit neatly into any category, all worth a proper conversation before anything’s assumed about what’s possible.

Prefer to talk it through first? 

Tell us about your project

It starts with a conversation

We design renewable heating systes around your home and the way you live. 

Prefer to talk to us first?
Call: 01271 850 040

Tell us about your project

Get Support

Whether you’re looking to book a service or ask about diagnostics, it starts with understanding your project.

Prefer to talk to us first?
Call: 01271 850 040

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